Terms of Service

Last updated: 14 July 2026 · Effective immediately

These terms govern your use of Kith, a personal WhatsApp AI agent for families operated by the founder ("we", "us", "Kith"). By signing up and using the service, you agree to these terms.

1. The service

Kith provides a personal AI agent that lives in your family WhatsApp chat. It can reply on your behalf when you're busy, send curiosity prompts to your children within rules you set, and enforce the bedtime, tone, and topic boundaries you configure.

Kith is a personal WhatsApp agent, not a business chatbot. It connects to your family's existing WhatsApp account using a linked-device session (like WhatsApp Web), or the official Cloud API for production deployments.

2. Eligibility

You must be at least 18 years old to create a Kith account and be the account holder. You are responsible for the family members you add to the agent's allowlist, including any minors, and for the rules you set for the agent's behaviour toward them.

3. Subscriptions and billing

• Free trial: 14 days from signup, no charge. Cancel anytime before the trial ends and you won't be billed.
• Monthly plans: Basic $9.99, Plus $19.99, Family $29.99 — billed monthly in USD via Stripe.
• Annual plans: all three tiers are also available as annual subscriptions at a 30% discount (effectively 8.4 months' price for 12 months). Annual prices: Basic $83.92, Plus $167.92, Family $251.92.
• Auto-renewal: subscriptions renew automatically at the end of each billing period unless you cancel.
• Cancellation: you can cancel at any time from the customer dashboard. Cancellation stops future charges; you keep access until the end of the current billing period. We do not pro-rate refunds for partial months or years unless required by local law.
• 14-day refund window: if you cancel within 14 days of a paid charge, contact us for a full refund.
• Price changes: we will give you at least 30 days' notice before any price change takes effect on your subscription.

4. Acceptable use

You agree not to use Kith to:

• Send spam, harassment, or unsolicited messages to anyone
• Distribute illegal content, malware, or content that infringes third-party rights
• Impersonate other people in a way that causes harm
• Circumvent the rate limits or technical safeguards we put in place
• Resell or sublicense the service without our written permission

5. Family rules and the agent's behaviour

6. WhatsApp platform terms

Kith uses the personal WhatsApp linked-device mechanism (Baileys) for the 5-family test cohort, and the official WhatsApp Cloud API for production deployments. Both routes are subject to WhatsApp's Terms of Service. You are responsible for keeping your own WhatsApp account in good standing.

7. Service availability

We aim for high availability but do not guarantee 100% uptime. The service may be temporarily unavailable for maintenance, updates, or reasons beyond our control (including WhatsApp platform issues). Extended outages will be communicated to the family admin by email.

8. Termination

We may suspend or terminate your account if you violate these terms, fail to pay, or use the service in a way that creates risk for us, other families, or the WhatsApp platform. Where reasonable, we'll give you notice and a chance to fix the issue first.

You can terminate at any time by cancelling from the dashboard. Your data is purged within 30 days of termination, per the Privacy Policy.

Subscribers are responsible for keeping their password secure. Kith is not liable for unauthorized access resulting from weak or shared passwords. If you suspect unauthorized access, reset your password immediately from the login page and contact us.

Account deletion requests can be made by contacting support@kith.website from your registered email address. Deletion is permanent and cannot be undone.

9. Limitation of liability

To the maximum extent permitted by law, Kith is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service, including but not limited to lost profits, lost data, or emotional distress. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

10. Governing law

These terms are governed by the laws of Singapore. Any disputes will be resolved in the courts of Singapore.

11. Changes to these terms

If we make a material change, we will email the family admin at least 14 days before the change takes effect. Continuing to use the service after the effective date constitutes acceptance of the new terms.

12. Contact

Questions or concerns: support@kith.website.
We aim to respond within 3 business days.